In 2020, I led design with Scout and addressed the need for automated reselling and collecting. Together, we updated the platform with a new dashboard and created Email Hub. Scout quickly became a product that is key in streamlining resellers' workflows and reducing reliance on desktop environments. The team usually consisted of a design lead (me) and the founding team members (Anton, Truman, Shreyas).
Guided the evolution of a market leader in secondary digital goods, stabilizing product design and establishing a scalable system to support massive growth and expansion into new verticals (Web3/NFT).
Checking inventory can be tedious and sometimes require multiple pieces of software.
Strategic Impact: Led the transition of the platform from web to mobile-first architecture, expanding the design system to support multi-market lookups and complex automated selling flows.
Systemization: Architected and scaled the core design system, establishing standardized components that dramatically accelerated engineering efforts and ensured brand consistency during rapid feature integration.
Feature Ownership: Defined and designed critical new revenue-driving features, including the "Email Hub" automation. Expanded product capabilities into Web3/NFT commerce, driving future revenue streams.
