Banter

07/2021

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08/2022

Transformed Banter's communication model, introducing asynchronous messaging and enhanced reach for a more seamless user experience. 

Successfully launched key features related to sharing and groups, contributing to user growth and engagement.

Role

In 2021 I led design at Banter. With the support of the team, I crafted a cross-platform design system to ensure brand consistency and development efficiency.  The team consisted of me, two developers, and a manager.

Problems

Some feedback we got from users:

How do I communicate with people that don't use Banter?
I want to be able to quickly translate what I'm saying.
When you're on the move, typing or taking a call feels unwieldy.

Solutions

We moved to explore the idea of finding a more efficient and authentic way to communicate.

The team agreed that speech and speech transcription would be essential tools for making the banter experience special and that it should come first, even while attempting to match what other products do.

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